CENSUS AND QUICK PULSE SURVEY PROCESSES

How do the most successful deploy their engagement and culture survey programs?

Two Quick Pulses included in every 12 month census and engagement survey commitment.

Survey utilization (action) is not based solely on technical and administrative excellence, management must be able and willing to use the findings. The survey process is key!

Census Survey Process
(3-6 months to action)

1

Preliminary planning (cross- functional) on technical, administrative and actioning

2

CEO named as senior-level sponsor (beyond CHRO)

3

Clear definition of business objectives and role of survey

4

Executive approval of basic survey parameters (census / sample, schedule, action plan, etc.)

5

Data processing (100% quality check) and top-line to key players

6

Executive interviews conducted

7

Employee and management focus groups conducted

8

Survey development, HRIS coding, CEO / Exec team approval

9

Communications Plan / Respondents notified

10

Questionnaire administration (Web, Paper, IVR most frequent)

11

Analysis (Descriptive and Prescriptive)

12

Exec Team Feedback, Direction for action, Units and processes, Agree on actions

13

Training for all managers receiving data

14

Employee feedback meetings run by line managers

15

Action planning (organization-wide, key processes / issues, units)

16

Action implementation (includes Quick Pulse Planning)

Quick Pulse Survey Process
(1-2 months to action)

1

Comprehensive planning (technical, administrative, actioning)

2

Clear definition of business objectives and role of survey

3

Approval of basic survey parameters (sample, schedule, action plan, etc.)

4

Periodic Survey Items Review, Review HRIS coding

5

Communications Plan / Respondents notified

6

Questionnaire administration (Web only included)

7

Data processing (100% quality check)

8

Analysis (Descriptive and optional key driver analyses)

9

Training for all managers receiving data as appropriate

10

Data processing (100% quality check) and top-line to key players

11

Employee feedback meetings run by line managers as appropriate

12

Action planning as appropriate

To review our tailored assessment and consultative process, or learn more please contact us. Our consultants are happy to discuss your situation!

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